J-STAR Research, Inc. Privacy Policy

J-STAR Research, Inc. Privacy Policy

J-STAR Research, Inc. (“J-STAR”, “Company”, “we or “us”) is a contract chemistry organization serving as an outsourcing partner for the biopharmaceutical and biotechnology industry.

This Privacy Policy sets forth the practices of J-STAR and our subsidiaries and affiliates regarding the collection, use, and disclosure of your personal information in connection with our websites, including jstar-research.com, crystallizationsummit.com (the “Sites”), mobile applications, newsletters, and other online interactions or services (together with the Sites, the “Services”). This Privacy Policy also describes the rights and choices you have with respect to your personal information.

Individuals located in California should read the important information in the specific California Privacy Rights section below.

Personal Information We Collect

Types of Personal Information We Collect

The types of personal information we collect and share depend on the nature of the relationship you have with us and the requirements of applicable laws. We may collect:

Information you provide to us. Personal information you provide to us through the Services or otherwise includes:

Contact information, such as full name, email and mailing addresses, phone number, professional title, company name, and emergency contact information.
Demographic information, such as date of birth, age, or gender.
Professional credentials, such as educational and professional history, certifications, and institutional affiliations.
Job application information, such as professional credentials and skills, educational and work history, and other information that may be included on a resume or curriculum vitae.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
Marketing information, such as preferences for receiving communications about our activities and publications, and details about how you engage with our communications.
Health and medical information, such as information about physical and mental health conditions provided in connection with reporting an adverse event.
Payment-related information, such as tax identification information you may provide so we can pay you for professional services.
Professional activity information, such as participation in our programs and activities, your prescribing of our products, and the agreements you have executed with us.
Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:

Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
Data providers, such as information services and data licensors that provide demographic and other information.
Organizations, such as industry groups and associations.
Healthcare providers, such as hospitals and clinics.
Marketing partners, such as joint marketing partners and event co-sponsors.

Information automatically collected. While you are using the Services, we automatically log information provided to us by you, your computer or mobile devices, and your activity over time on the Services, such as:

Device data including your IP address (a number assigned to each device that is connected to the Internet) your device’s operating system, your Internet service provider and location, browser type and language, your unique device ID (persistent/non-persistent), hardware type, and the website you visited before browsing to our Sites; and
Online activity data that is collected automatically (such as information about the Site content you access) and information about the date, time and duration of your visit to our Services.

We collect this information about you using cookies and other tracking tools. Please refer to the Cookie Policy for more details.

How We Use Your Personal Information

To operate our Services. We use your personal information to:

operate, maintain, administer and improve the Services;
provide information about our products and Services;
better understand your needs and interests, and personalize your experience with the Services;
provide support and maintenance for the Services;
respond to your requests, questions and feedback;
provide you with investor, media or other information and materials; and
manage access to our products, including where access is limited by law to licensed physicians.

To support our research and patient support activities. We may use your personal information when necessary to facilitate our studies, research and related activities that support patients and our product improvement, including to:

track and respond to safety and product quality concerns (including product recalls);
facilitate medication adherence programs;
define and manage appropriate patient engagement activities and patient support programs;
support public health initiatives, symposia, conferences, and scientific, educational and volunteer events;
identify and engage thought leaders and external experts;
attribute authorship to academic and promotional materials; and
pay for services that physicians, researchers and other individuals may provide to us.

To send you marketing and promotional communications. We may send you marketing communications as permitted by law. You will have the ability to opt out of our marketing and promotional communications as described below.

To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.

For compliance, fraud prevention and safety. We use your personal information as we believe necessary or appropriate to (a) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our websites, mobile apps, products and services; (c) comply with regulatory monitoring and reporting obligations (such as those related to adverse events, product complaints, patient safety, and financial disclosures); (d) protect our rights, privacy, safety or property, and/or that of you or others; and (3) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

With your consent. In some cases, we may ask for your consent to collect, use or share your personal information, such as when required by law.

To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes.

Other Uses. We also may use your information as may be described in a notice to you at the time the information is collected, or in any other manner to which you consent.

How We Share Your Personal Information

Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.

Service providers. We may employ third-party companies and individuals to perform services on our behalf, including:

technology services and support (including email and web hosting providers, data storage and analytics vendors, and marketing and advertising technology providers);
event planning and travel organizations that help facilitate J-STAR programs;
payment, shipping and fulfillment service providers;
customer service representatives and patient-support providers (such as for product quality and adverse event reporting, prescription adherence programs and similar efforts); and
companies that support product recall administration.

These third parties may use your information only as directed by J-STAR and in a manner consistent with this Privacy Policy, and they are prohibited from using or disclosing your information for any other purpose.

Business partners and other professionals and organizations. We may disclose your personal information to partners with whom we jointly develop products or services in connection with the development and promotion of such products or services. We will ask for your consent before disclosing your information to our business partners where required by applicable law. We may also share your personal information with healthcare professionals, researchers, institutions, academics, public health organizations and publishers for purposes consistent with this Privacy Policy.

Third-party platforms and social media networks. If you have enabled features or functionality that connect the Services to a third-party platform or social media network (such as by posting content to your social media account via our Sites), we may disclose the personal information that you authorized us to share. We do not control the third party’s use of your personal information.

Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of professional services that they render to us.

For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.

Business transfers. We may sell, transfer or otherwise share some or all of its business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy or dissolution.

Additional Programs. In some situations, J-STAR may have a separate agreement or relationship with you with respect to a specific type of processing of your data, such as if you participate in a special program, activity, or event. These situations will be governed by specific terms, privacy notices, or consent forms that provide additional information about how we will use your information. We will honor these additional terms with respect to your information and thus, strongly recommend you review the additional terms prior to participating in any programs.

Your Choices

Opt out of marketing communications. You may opt out of newsletters and marketing-related emails by clicking the “Unsubscribe” link at the bottom of each such email. You may continue to receive service-related and other non-marketing emails.

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.

Testimonials. If you gave us consent to post a testimonial on our Services, but wish to update or delete the testimonial, please contact us.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Storage and Security

J-STAR, or in some cases our agents or service providers, may store your personal information in an electronic database. We and our agents may also exchange such information with each other or with you over the internet or over intranet systems for the purposes of processing the data, mailing information to you in response to your request, or otherwise carrying out the Services.

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all Internet and information technologies and we cannot guarantee the security of your personal information.

Children

We do not knowingly collect personal information from children under age 13 through our Services. If we learn that we have collected personal information directly from a child under the age of 13 through our Services, we will delete that information as soon as practicable.

International Data Transfers

J-STAR is headquartered in the United States and has affiliates and may have service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

Other Websites and Services

The Services may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Acceptance of Terms

By using this website and voluntarily providing your personally identifiable information to us, you consent to the collection and use of such personally identifiable information as set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use this site.

Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if we have your contact information) or another manner through the Services.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Services (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or privacy practices, please contact us at privacy@jstar-research.com or at:

J-STAR Research, Inc
Attn: Privacy Dept.
3001 Hadley Road, Suites 1-5A
South Plainfield, NJ 07080

Last modified June 13, 2023.

Your California Privacy Rights – CALIFORNIA RESIDENTS ONLY

Requests for Information

Under Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for those third parties’ direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us at privacy@jstar-research.com with “J-STAR Research – REQUEST FOR CALIFORNIA PRIVACY INFORMATION” in the subject line and explicitly makes such request. Be sure to provide in the request sufficient information to properly identify you and/or the members of your family to whom the request applies.

Do Not Track Disclosure

As required by Section 22575 of the California Business and Professions Code, the following disclosure is made to California residents and to residents of other states:

Our Sites do not alter its behavior or change its services when it receives a “do-not-track” flag or signal from your operating system or browser. As described herein, we use cookies and other tools to collect information about you when you visit our Sites to, among other things, better tailor the features, performance and support of our products, services and Sites. After you leave or close-out from the Sites, we do not track your online activity on other apps or websites, but third parties (and their affiliates) may track your online activity to offer you advertisements. This tracking is anonymous and is not linked to your personal information.

Marketing

We collect various types of personal data about you during the course of your relationship with us. Under California law, if you are a resident of California, you may make a written request to us to disclose the categories or personal data of yours which we have shared with third parties, for the third parties’ direct marketing purposes during the prior year. In response to your written request, we are allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.

If you would like to exercise your rights under California law, please send your written request to the e-mail address or postal address below with the words “J-STAR RESEARCH – CALIFORNIA OPT-OUT” in ALL CAPS in the subject line or clearly set forth elsewhere. Please include your postal address in your request. Within thirty (30) days of receiving your written request, we will provide you with a Third-Party Direct Marketing Opt-Out Form so you may request that your personal data not be disclosed to third parties for their direct marketing purposes.

E-mail Address: optout@jstar-research.com

Postal Address:

J-STAR Research, Inc
Attn: Privacy Dept.
3001 Hadley Road, Suites 1-5A
South Plainfield, NJ 07080

Phone: (844) 565-7827 ext. 3.

Consumer Rights Under the California Consumer Privacy Act of 2018 (the CCPA) and the California Privacy Rights Act of 2020 (the CPRA)

To the extent the California Consumer Privacy Act is applicable, with certain exceptions and, including in connection with data subject to federal regulation (i.e., the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach Bliley Act California (GLBA), the Fair Credit Reporting Act (FCRA), the California Financial Information Privacy Act (CFIPA), the Federal Farm Credit Act of 1971, the Drivers’ Privacy Protection Act (DPPA), the Confidentiality of Medical Information Act (CMIA), certain laws concerning clinical trials data, the First Amendment and related law), contractual rights and obligations, and certain other exceptions, California residents have the following rights with respect to our data collection and data processing of California residents’ personal data (excluding de-identified or aggregate data) which is collected in California, processed in California, or part of a transaction occurring in California:

(1) The right to know whether your personal data was collected by us.

In large part, the personal data we collect is set forth above in this Privacy Policy.

(2) The right to request the categories and specific pieces of personal data that we have collected about you in the past 12 months, the categories of sources for which that information is collected, the business purposes for collecting or selling/sharing the information, and the categories of third parties with whom the information is shared or sold.

PERSONAL INFORMATION WE COLLECT

CCPA CATEGORIES OF PERSONAL INFORMATION

SOURCES OF PERSONAL INFORMATION

PURPOSES FOR WHICH WE MAY COLLECT AND USE PERSONAL INFORMATION

CATEGORIES OF THIRD PARTIES TO WHICH WE DISCLOSE PERSONAL INFORMATION

· Contact Information

· Feedback or Correspondence

· Demographic information

· Commercial Information

· Protected Classification Characteristics

· You

· Third-party sources

To operate our services

None

· Device data

· Online activity data

· Inferences

· Internet or Network Information

· Geolocation data

· Online Identifier

· You

· Automatic collection

· To operate our Services

· To create anonymous, aggregated or de-identified data

Analytics and advertising partners

Please note that we may also disclose your personal information to professional advisors, for compliance, or in connection with business transfers.

(3) The right to know what information we are collecting about you and the purposes for which it is being used.

See above.

(4) The right to not allow us to sell or share any of your personal information.

See opt-out options and the “Do Not Sell or Share My Information” page located here: https://www.jstar-research.com/for-california-residents-do-not-sell-or-share-my-information/

(5) The right limit our use of your sensitive personal information.

See “Do Not Sell or Share My Information” located here.

(6) The right to have your personal information deleted, subject to certain exceptions.

These exceptions may include:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

7) The right to have your personal information corrected, subject to certain exceptions.

(8) The right to know the length of data retention.

(9) The right to not be discriminated against for exercising any of the above rights.

We will not discriminate against you if you exercise any of the above rights. However, as explained, some or all of our services necessarily require us to process your personal information, and share your personal information with certain third parties in connection with providing the services. Therefore, and as explained above, exercise by you of certain of the above rights may impact our ability to provide the services to you.

TO THE EXTENT APPLICABLE, AND TO EXERCISE ANY OF THE ABOVE RIGHTS, PLEASE CONTACT US AT ANY OF THE BELOW AND INCLUDE THE WORDS “CCPA/CPRA RIGHTS” IN ALL CAPS IN THE SUBJECT LINE, OR BE CLEAR BY PHONE THAT YOU WANT TO EXERCISE YOUR CCPA RIGHTS and CLEARLY LET US KNOW WHAT RIGHTS YOU SEEK TO EXERCISE.

E-mail Address: privacy@jstar-research.com

Postal Address:

J-STAR Research, Inc
Attn: Privacy Dept.
3001 Hadley Road, Suites 1-5A
South Plainfield, NJ 07080

Phone: (844) 565-7827 ext. 3.

California Residents’ Privacy Rights

The CCPA grants individuals whose information is governed by the CCPA the following rights.

You can request information about how we have collected, used and shared and used your personal information during the past 12 months. We have made this information available to California residents without having to request it by including it in this notice in the above descriptions under Personal Information We Collect, How We Use Your Personal Information, and How We Share Your Personal Information.
You can request a copy of the personal information that we maintain about you.
You can ask us to delete the personal information that we collected or maintain about you.

Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.

You are entitled to exercise the rights described above free from discrimination.

How to Submit a Request

You may submit requests to exercise your right to information, access or deletion here or via phone at (844) 565-7827 ext. 3.

Identity verification. The CCPA requires us to verify the identity of the individual submitting a request to access or delete personal information before providing a substantive response to the request.

Authorized agents. California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.

Cookie Policy

This Cookie Policy explains how J-STAR Research, Inc. (“J_STAR”, “Company”, “we or “us”) uses cookies and similar tracking technologies when you visit our websites, including jstar-research.com, crystallizationsummit.com (the “Sites”) and mobile applications (the “Apps”). We also describe your option in connection with cookies and other tracking technologies.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience.

Our Sites may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them).

We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Sites; and (2) third-party cookies, which are served by service providers or business partners on our Sites, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third-party cookies can be used for a variety of purposes, including site analytics, advertising, and social media features.

What types of cookies and similar tracking technologies does J-STAR use on the Sites and App?

On the Sites, we use cookies and other tracking technologies in the following categories described in the table below.

TYPE	DESCRIPTION	WHO SERVES THE COOKIES	HOW TO CONTROL THEM
Analytics	These cookies help us understand how our services are performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.	Google Analytics	You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Sites by downloading and installing a browser plugin available here. See ‘your choices’ below.
Essential	These cookies are necessary to allow the technical operation of our services (e.g., they enable you to move around on a website and to use its features).	Google Tag Manager	See ‘your choices’ below.
Functionality/ Performance	Enhance the performance and functionality of our services.	Vimeo.com

Other technologies

In addition to cookies, our Sites may use other technologies, such as Flash technology and pixel tags to collect information automatically.

Browser Web Storage

We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.

Flash Technology

We may use Flash cookies (which are also known as Flash Local Shared Object (“Flash LSOs”)) on our Sites to collect and store information about your use of our Sites. Unlike other cookies, Flash cookies cannot be removed or rejected via your browser settings. If you do not want Flash LSOs stored on your computer or mobile device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including Flash applications used in connection with our Sites.

Web Beacons

We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to show that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.

Mobile Application Software Development Kits (SDKs)

We may use third-party software development kits (“SDKs”) in our Apps. An SDK is third-party computer code that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising. SDKs may enable third parties to collect information directly via our App.

Your choices

Your options for controlling what information cookies and similar technologies collect about you include:

Cookie Management Tool. You can adjust your cookie settings at any time using the cookie management tool by clicking here. [this generates a pop-up form]
Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings.
Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Using privacy plug-ins or browsers. You can block our Sites from setting cookies used for interest-based ads by using a browser with privacy features or installing browser plugins and configuring them to block third-party cookies/trackers.
Platform opt-outs. You can optout of interest-based advertising through some of the third parties listed in the chart above by using the corresponding third-party opt-out tool provided in the chart.
Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
- Digital Advertising Alliance [link to: https://optout.aboutads.info/?c=2&lang=EN]
- Network Advertising Initiative [link to: https://optout.networkadvertising.org/?c=1]

Because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.

For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. If you do not accept our cookies, you may experience some inconvenience when you use our Sites. For example, we may not be able to recognize your computer or mobile device, and you may need to log in every time you visit our Sites.

If you choose to opt out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

For more information about how we collect, use and share your information, see our Privacy Policy.

Changes

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.

Contact Us

J-STAR Research, Inc
Attn: Privacy Dept.
3001 Hadley Road, Suites 1-5A
South Plainfield, NJ 07080

Phone: (844) 565-7827 ext. 3.

Last modified June 13, 2023.